The City of Shreveport’s Chief Technology Officer, Keith Hanson presented outcomes from the first “Smart City Workforce Analysis” workshop held on March 12, 2019, where employers from Shreveport’s technology sector identified skills gaps in the labor market for entry-level workers.

Hanson walked the group through in demand technical skills, soft-skills, and most-needed certifications for entry level positions. Representatives from Bossier Parish Community College, Bossier Parish Schools, Caddo Parish Schools, Louisiana Tech University, University of Louisiana Monroe, Louisiana State University Shreveport, North Louisiana Technical College and Northwestern State University were in attendance, as well as industry representatives who participated in the first workshop.

Dr. Gayle Flowers, BPCC’s Vice Chancellor Economic & Workforce Development stated, “We highly value Step Forward and the additional opportunities they provide for us to sit down to listen, discuss, and collaborate around workforce needs that will fill entry-level positions and provide ongoing access to career advancement.”

Hanson and Step Forward have offered to set up in person consultations for education partners who want to dive deeper into the data from the workshop.